FAQ's
What is the NHS App? The NHS App is a simple and secure way for patients to access a range of NHS services, including Engage Consult. How can ...
Wed, 4 Jan, 2023 at 9:44 AM
Yes! You can contact us here You can also email training@engagehealth.uk for any queries regarding Engage Consult.
Mon, 18 Sep, 2023 at 10:31 AM
Engage Consult Suite Comprising the applications used by patients and practice staff. Supported browsers The Engage Consult suite of software is suppor...
Tue, 17 Jan, 2023 at 9:51 AM
Changing your password for the Engage Client: Go to my 'My Account' in the Engage Client. Select 'Change my password'. Type in your...
Wed, 6 Apr, 2022 at 11:26 AM
Green are new messages not yet dealt with, Grey are where the message has been opened by a member of staff but as yet has not been completed. Messag...
Wed, 6 Apr, 2022 at 10:44 AM
Can I limit the amount of requests an individual patient can submit in a calendar day or time period? Unfortunately, just as a patient will call the pra...
Tue, 22 Mar, 2022 at 8:09 AM
If you missed any of our live webinars you can find the recordings below! 30th June 2022 Outbound Patient Messaging Play the video 28th July 202...
Fri, 2 Jun, 2023 at 12:03 PM
Understanding SMS Fragments on the Engage Consult Platform SMS Fragments Explained What are SMS Fragments? When you send a text message via SMS (Sh...
Wed, 11 Sep, 2024 at 12:49 PM