FAQ's
What is the NHS App? The NHS App is a simple and secure way for patients to access a range of NHS services, including Engage Consult. How can ...
Wed, 4 Jan, 2023 at 9:44 AM
Yes! You can contact us here You can also email training@engagehealth.uk for any queries regarding Engage Consult.
Mon, 18 Sep, 2023 at 10:31 AM
Engage Consult Suite Comprising the applications used by patients and practice staff. Supported browsers The Engage Consult suite of software is suppor...
Tue, 17 Jan, 2023 at 9:51 AM
Changing your password for the Engage Client: Go to my 'My Account' in the Engage Client. Select 'Change my password'. Type in your...
Wed, 6 Apr, 2022 at 11:26 AM
Green are new messages not yet dealt with, Grey are where the message has been opened by a member of staff but as yet has not been completed. Messag...
Wed, 6 Apr, 2022 at 10:44 AM
Can I limit the amount of requests an individual patient can submit in a calendar day or time period? Unfortunately, just as a patient will call the pra...
Tue, 22 Mar, 2022 at 8:09 AM
If you missed any of our live webinars you can find the recordings below! 30th June 2022 Outbound Patient Messaging Play the video 28th July 202...
Fri, 2 Jun, 2023 at 12:03 PM
Understanding SMS Fragments on the Engage Consult Platform SMS Fragments Explained What are SMS Fragments? When you send a text message via SMS (Sh...
Wed, 11 Sep, 2024 at 12:49 PM
Yes - you can select to display organisation name only in messages to patients. To enable this go to your account and tick the relevant setting as below. T...
Wed, 18 Dec, 2024 at 1:45 PM